M365 (Modern Workspace) L3 Engineer

M365 (Modern Workspace) Engineer Interpath Cape Town, South Africa

Interpath is an international and fast-growing advisory business with deep expertise in a broad range of specialisms spanning deals, advisory and restructuring capabilities.

We deliver tangible results for global businesses, their investors, and stakeholders when complex problems arise, and critical decisions need to be made. Interpath is agile, independent, and conflict-free, and our passion for doing what’s right, every time, sets us apart.

Our diverse teams provide specialist technical knowledge combined with deep sector experience across our service line specialisms. Since our foundation in 2021, Interpath has grown rapidly, and we now have a presence across the UK, Ireland, France, Germany, Austria, Switzerland, Spain, BVI, Cayman Islands, Bermuda, Barbados, Hong Kong, Singapore, India and South Africa. By 2030 we aim to be one of the world’s leading advisory firms with a truly global footprint.

The Modern Workspace Engineer (L3) will join our growing South Africa team and be responsible for supporting, engineering and continuously improving Interpath’s modern end-user computing environment. The role focuses on Microsoft 365, endpoint management and workplace technologies, acting as a senior escalation point for complex technical issues while driving improvements that enhance security, performance and the overall user experience.

With strong expertise in Microsoft Intune, Windows Autopilot, Windows operating systems and endpoint management, the successful candidate will focus on automation, standardisation and reducing recurring issues rather than purely reactive support. As part of a globally distributed IT function, the role also requires collaboration across regions and time zones to support both operational and project delivery.

Responsibilities: • Provide Level 3 support for complex endpoint, operating system and workplace technology issues. • Act as a senior escalation point for Service Desk teams, owning incidents through to resolution and root cause analysis. • Administer and support Microsoft 365 services, including Teams, SharePoint Online and related workplace technologies. • Manage and maintain endpoint environments using Microsoft Intune, Windows Autopilot and modern device management tools. • Oversee application deployment, endpoint configuration, patching and update management across the estate. • Implement and maintain endpoint security controls, compliance policies and device performance improvements. • Develop automation and remediation solutions using PowerShell and other tools to improve efficiency and reduce manual effort. • Contribute to IT projects, documentation, knowledge sharing and continuous improvement initiatives across the end-user computing environment.