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Manager - AAGI P&C Claims Non Motor - Commercial

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Job Level:  Professional

Location: 

Bangkok, TH, 10330

Area of Expertise:  Customer Services & Claims

Unit:  Allianz Thailand

Employing Entity:  Allianz Ayudhya General Insurance Pcl.

Job Type:  Full-Time

Remote Job:  Hybrid working

Employment Type:  Permanent

ID:  97168

Position Cluster:  Non-Executive

Job Summary:
Responsible for handling large loss claims by determining claim validity, identifying the need for further investigation, and managing claims through settlement in accordance with claims processing guidelines to achieve productivity and service commitments.

Job Responsibilities:

1. Review large loss claim cases to determine validity and verify coverage within assigned authority; identify the need for further investigation and subsequently settle claims through acceptance or denial of payment in accordance with claims processing guidelines and contract provisions to ensure accurate claim settlement.
2. Prepare claims exceeding assigned authority and submit them to superiors for review and approval.
3. Review pending cases and coordinate with medical providers and relevant parties to obtain necessary information to support proper claims processing, as appropriate.
4. Work in a paperless environment to ensure efficiency and completeness of the claims process in accordance with company policies and performance targets.
5. Continuously acquire and enhance knowledge and skills through internal and external sources to ensure work quality and ongoing improvement.

Qualifications:

• Bachelor’s degree in a related field
• 3–5 years of experience in non-motor claims
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.