Manager - Learning Content

Date: 11 Aug 2026

Location: PG03HR06 (PG03HR06), IN

Company: GMR Group

JOB PURPOSE

Responsible for managing the instructional design and implementation of digital learning content across GMR Group. This role ensures the creation, curation, and deployment of high-quality, engaging, and impactful learning experiences in alignment with organizational goals and the content strategy defined by the Lead – Learning Content.

ORGANISATION CHART

This position will report to Head - Learning Tech 

KEY ACCOUNTABILITIES

Responsibilities Key Performance Indicators (KPIs)

Content & Learning

• • Translate digital content into effective learning applications, ensuring content is relevant and contextual.
  • Build engaging learning experiences through structured journeys, pathways, and multimodal content.
  • Drive learner engagement through content on technology platforms.
  • Conduct content diagnostics to assess effectiveness and identify improvement areas.
  • Maintain familiarity with content structures and ensure logical flow.
  • Manage content inventory, identify gaps, and implement corrective actions.
  • Maintain market understanding of content platforms, pricing, specialization, and vendor relationships.
  • Learner engagement scores
  • Content effectiveness metrics
  • Timely identification and closure of content gaps
  • Market benchmarking reports

• ≥ 90% of digital content modules rated “relevant” and “contextual” by learners in post-module surveys.

• ≥ 85% learner completion rate for structured journeys/pathways.

• Average learner engagement score ≥ 4.2/5 across all platforms.

• ≥ 90% of content gaps identified and closed within quarter.

Content Design and Development

• • Use content development tools and apply advanced instructional design methodologies (ADDIE, SCORM, etc.).
  • Ensure high standards in design and visualization of learning assets.
  • Oversee the development of digital, blended, and instructor-led content.
  • Work closely with subject matter experts (SMEs), L&D partners,
  • and business stakeholders to gather inputs and validate content.
  • Translate subject matter input into structured learning content
  • using ID models.
  • Create engaging instructional materials such as storyboards, scripts, facilitator guides, job aids, and e-learning modules.
  • Implement SEO best practices for all digital content.

• ≥ 95% of new content developed using approved methodologies and tools.

• ≥ 90% of content assets rated “high quality” in stakeholder feedback.

• ≥ 95% of projects delivered on time and within budget.

• ≥ 90% stakeholder satisfaction in content validation surveys.

• ≥ 20% year-on-year increase in organic traffic to learning content.

Content Curation

• • Curate content using global tools and best practices.
  • Evaluate and select third-party content for integration.
  • Maintain relationships with content vendors and partners.

• ≥ 90% of curated content rated “useful” by learners.

• ≥ 2 new third-party content integrations per year.

• ≥ 90% vendor satisfaction score in annual review.

KEY ACCOUNTABILITIES - Additional Details

Program Strategy & Design

• • Define learning objectives aligned with business priorities.
  • Conduct needs analysis and skill gap assessments.
  • Develop and refine content strategy in collaboration with leadership.
  • Create and maintain a content calendar aligned with business priorities.

• ≥ 95% of programs launched as per agreed timelines.

• ≥ 80% of strategic objectives met.

• ≥ 95% adherence to content calendar milestones.

Stakeholder Management

• • Engage with business leaders, SMEs, and vendors.
  • Communicate program goals and progress.

• ≥ 90% satisfaction in stakeholder feedback surveys.

Program Execution

• • Manage end-to-end lifecycle: design, delivery, evaluation.
  • Oversee vendor contracts and budgets (good to have).
  • Ensure compliance with learning standards and policies.

• Program Completion Rate: ≥ 80% of learners enrolled.

• Variance ≤ ±5% from approved budget.

• ≥ 98% compliance in annual audit.

Change Management

• • Lead adoption of new content formats, technologies, and methodologies
  • Develop stakeholder communications and training for new initiatives.

• ≥ 75% of target users adopt new format/technology within 6 months.

• ≥ 90% completion rate for stakeholder training; ≥ 4.2/5 average satisfaction score for communications.

Measurement & Continuous Improvement

• • Track learner engagement and completion.
  • Analyze program effectiveness engagement and ROI.
  • Implement feedback-driven improvements**.**
  • Support the adoption of new technologies and methodologies in digital learning.

• Engagement rates ≥ 90%; Completion rates ≥ 85%.

• ≥ 80% improvement in learner assessment scores post-content deployment.

• At least one data-driven intervention implemented annually based on advanced analytics.

• ≥ 1 new technology/methodology adopted per year.

Technology & Innovation

• • Leverage LMS, analytics tools, and emerging tech.

Implement at least one AI-backed tool per year.

EXTERNAL INTERACTIONS

• Vendors, Service providers and Suppliers
• External consultants/agencies, Professional networks

INTERNAL INTERACTIONS

• BHRs, SHROs, CEO BIs
• Department Heads
• Sector L&D teams

FINANCIAL DIMENSIONS

Manages content-related budgets and vendor contracts in alignment with the Approved Operating Plan (AOP), ensuring optimal allocation and cost efficiency

OTHER DIMENSIONS

• Standardize and maintain learning operations
• Coordinate end-to-end content logistics
• Track and report content and learning metrics

EDUCATION QUALIFICATIONS

• Bachelor’s or Master’s Degree in Instructional Design, Education, Human Resources, or a related field.
• Relevant certifications in Instructional Design preferred. Additional certification in Learning Technologies or Project Management is a plus.

RELEVANT EXPERIENCE

• 12+ years of experience in learning content management, instructional design, or digital learning.
• Experience with Learning Management Systems (LMS), Learning Experience Platforms (LXP), and digital content ecosystems

COMPETENCIES

• Capability Building

• Entrepreneurship

• Execution & Results

• Networking

• Personal Effectiveness

• Planning & Decision Making

• Problem Solving & Analytical Thinking

• Social Awareness

• Stakeholder Focus

• Strategic Orientation

• Teamwork & Interpersonal influence

• WORKING AT GMR

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