Manager of Parts

NMC Cat Nebraska, United States of America

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Manager of Parts

Omaha, NE, US, 68138

Company Details

Shift your career into high gear with NMC. As Nebraska’s CAT dealer, NMC Cat has been serving its loyal Caterpillar customer base for over 85 years. NMC Cat is focused on providing a comprehensive line of capital equipment solutions to the many industries we serve. Our employees enjoy a relaxed culture with competitive compensation, a comprehensive benefits package, and an inspiring culture.

Position Overview

The Manager of Parts oversees daily operations of the Parts Department, supporting sales staff and managing warehouse activities to ensure efficiency and profitability. This role is responsible for inventory control, purchasing, pricing, merchandising, and customer service, while maintaining compliance with company standards. The manager drives revenue through effective sales of parts and accessories, manages resources to meet financial goals, and fosters strong customer relationships. Success in this role requires strategic planning, operational oversight, and a focus on maximizing departmental performance and customer satisfaction.

If you have any questions prior to applying, please reach out to our Recruiting team at recruiting@nmc-corp.com or 402-891-7555.

PRIMARY JOB DUTIES*:

• Hire, train, develop, and manage a high-performing team through effective delegation, coaching, performance reviews, and disciplinary procedures.
• Monitor financial performance of the Parts Department using daily reports and management accounts to ensure profitability.
• Analyze sales margins across product lines to maximize high-margin opportunities and improve low-margin performance.
• Develop and maintain efficient processes to ensure customer satisfaction and operational effectiveness.
• Control expenses by reviewing sales, profit reports, and other business metrics regularly.
• Grow the customer base while strengthening relationships with existing accounts.
• Maintain optimal inventory levels to meet demand without incurring excess cost or obsolescence risk.
• Support balanced inventory for service and retail customers; negotiate with vendors for best pricing and discounts.
• Provide ongoing training and coaching to ensure team competency, satisfaction, and cost-effective development.
• Oversee warehouse operations through collaboration with the Warehouse Lead to meet company objectives.
• Minimize service delays by reducing parts-related downtime and technician inefficiencies.
• Promote ethical standards and customer-focused practices aligned with company values.
• Perform additional duties as assigned.

About NMC CAT

At NMC Cat, we will provide you with a different set of tools to help you advance your career. We take pride in developing strong relationships with our employees and are a company people are proud to work for. We create a work environment that promotes training and development as well as opportunities for employees to reach their professional goals.

BENEFITS:

Medical (and FSA/HSA plans), Dental, Vision Insurances
Paid Vacation and Holidays
Company-paid Basic Life Insurance
Supplemental Term Life Insurance
401(k) with Profit Sharing
Tuition Reimbursement and In-house Training Dept.
Paid Military Leave
Short and Long-Term Disability

* The job duties listed in this job posting do not constitute a complete and exclusive list. NMC Cat further reserves the right to modify job duties, at any time and in its sole discretion, to meet the needs of the Company.

Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs

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