Manager, HR Technology Operations

• Subject Matter Expert (SME) of Workday (HCM and HR Core) • Configuration Expertise on Workday Security administration and configuration • Technical Expertise on Workday Advance Compensation – bonus and stock plans, stock administration • Functional and Technical knowledge in Workday Prism, Workday Journeys, Benefits, Payroll, Talent Optimization, Learning, and Recruitment • Oversees the day-to-day administration of the HRIS: • provides technical support to users: researches, troubleshoots and resolves issues within the parameters of the system support model • resolves escalated issues or concerns to HRIS, within the parameters of the system support model; identifies and resolves root causes to common user challenges • provides security administration and consultation to ensure data is secure and access is appropriate for users and roles as assigned • supports HRIS SMEs in the effective running of the modules for which they are responsible • In partnership with Technology and/or Finance, manages the relationship with the HRIS and AMS vendors to ensure proper support; including contract renewals and change requests • Collaborates with business product owners (eg. Workday Adaptive Planning, Peakon, Strategic Sourcing) to ensure business requirements are met, while maintaining system integrity • Oversees the regular maintenance and optimization of the HRIS by ensuring updates and changes are properly implemented and communicated • Manages vendor releases, providing communication and guidance to HRIS SMEs to ensure required configuration and testing is completed for their respective modules prior to rollout • Proposes and implements, with support from external vendor(s) as needed, new solutions to improve HR processes or overall user experience for the corporation • Under the guidance of the Senior Manager, People Analytics and Workforce Planning, ensures proper data integrity and audit controls • Participates in defining system requirements and testing and deploying solutions; ensures there is a match between solutions and organizational system needs • Provides user support through documentation, developing and facilitating training, and creating supporting materials • Reviews and analyzes system functionality and provides recommendations for improvements, documenting any implemented changes as appropriate • With support from Organizational Change Management specialists, ensures effective communication of HRIS updates to HR department, staff, and managers • Participates in, and provides support to, broader HR team projects, as required • May supervise 1-2 HR Advisors, Analysts or Technicians • Ensures compliance with Data Privacy and Protection Guidelines and legislation • Other duties and projects as may be required.