Manager, Revenue Operations, SG

Attributes We Value: We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

Key Responsibilities: 1. Account Handover Management - Streamline and maintain the account handover process between Field/Mid-Market Business Development (BD), Customer Success Managers (CSMs), and Account Managers (AMs). - Conduct quality checks to ensure smooth execution of account transitions. - Maintain and update account handover documentation and workflows. 2. Sales Incentives Management - Perform data cleansing and analysis to support the design and execution of sales incentive programs for the SME team. - Communicate incentive structures and updates to Field/Mid Market Account Executives (AEs). - Monitor and report on the effectiveness of incentive programs. 3. Incentives Design and Documentation - Develop and maintain streamlined documentation for incentive schemes to ensure clear communication across teams. - Collaborate with cross-functional teams to design and implement incentive programs that align with business goals. 4. Client-Facing Materials Preparation - Prepare and update client-facing materials, including presentations, proposals, and reports, to support the sales team.

Qualifications: - Bachelor’s degree or higher from a reputable university. - 3+ years of experience in sales operations, revenue operations, or a related field. - Experience in a large-scale technology or financial services company is highly preferred.