Manager, Product Training & Enablement

See what you can do with Prophix At Prophix, we’re building the platform that helps finance teams stop managing spreadsheets and start driving strategy. Prophix One™ brings planning, reporting, consolidation, and automation together in a single place, and we are expanding its AI capabilities faster than ever. If you want to work on a product that genuinely changes how finance teams operate, and do it alongside people who care about getting it right, this is where you want to be. We’re headquartered in the Greater Toronto Area, with teams and offices across North America, Europe, and Australia. Trusted by more than 3,000 finance teams across 100+ countries, Prophix One™ is built for organisations that want to plan smarter and move faster. As the Manager of Product Training & Enablement, you will shape how Prophix's employees and customers learn, designing and delivering product training solutions that build capability and drive performance. You'll work closely with stakeholders across specific business units, new hires, and customers to build learning programs that are engaging, measurable, and aligned to where the business is headed. This is a role for someone who believes great learning experiences can change outcomes and wants the ownership to prove it.

What You Will Do

• Design and own a comprehensive learning strategy that aligns training programs for customers and Customer Experience employees to Prophix's goals and business priorities

• Partner with stakeholders across the organization to identify product learning needs, define priorities, and build the roadmap for impactful training programs • Apply instructional design methodologies to develop effective learning solutions tailored to the distinct needs of new hires, existing Phixers, and customers • Personally facilitate product training sessions, both virtually and in person, for internal teams and customers, bringing subject matter expertise and engaging delivery to every session • Build and maintain training content including course materials, live demonstrations, and job aids, developing and sustaining deep Prophix product knowledge to ensure everything you create is accurate, practical, and high-impact • Integrate innovative learning technologies to elevate the delivery, engagement, and accessibility of learning experiences. • Define, track, and report on success metrics for all learning initiatives, using data to evaluate impact and drive continuous improvement • Lead and coach a small team of Learning Specialists and Content Specialists fostering their growth and ensuring high-quality program execution • Stay current on industry trends and best practices in learning and development, with a focus on the evolving role of AI in L&D, bringing fresh thinking into your strategies and programs • Embed AI-powered tools and workflows across the learning function to personalize learning paths, accelerate content creation, data analysis, and enhance learning delivery and engagement. • Champion a culture of learning and collaboration across internal teams, ensuring all programming reflects Prophix's DEI principles and relevant compliance requirements