Manager-Field Ops

Colgate-Palmolive Company Maharashtra, India

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Job Description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognised brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Information at a Glance

Job Title: Manager-Field Ops & Sales Capability

Travel Required?: Travel - up to 10% of time

Posting Start Date: 29/04/2026

Hybrid

Relocation Assistance Offered Within Country
Job Number #172969 - Mumbai, Maharashtra, India

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

What is the purpose of this role?
You will play the role of creating and executing the capability roadmap for the field sales organization, in-line with CP India’s strategic priorities. You will also be responsible for driving sales effectiveness and GTMs.

Why is this exciting?

The role will help us build our sales capabilities in order to maximize on-the-job performance and consequently enable us to deliver exponential business growth. This would include identifying capability gaps for current role, as well as skills needed for the future, and ensuring that the right capability building interventions are rolled out, in house or externally. The role will also be the process owner for sales effectiveness, including sales incentives, rewards and recognition, process improvements and driving GTMs.

What would be the responsibilities for this role?

Sales Capability Roadmap Design

Create and articulate a capability roadmap for the sales organization, in-line with the organization's strategic priorities
Work with EVP, Customer Development and HR towards creation and execution of the Sales Capability blueprint towards building a future ready sales organization.

Capability Needs Identification

Partner with HR and Sales org to understand distinct AM and CDE R&Rs. Ensure that the functional capability assessment is anchored on these R&Rs

Training Content Design & Execution

Create cutting-edge training content, in partnership with HR, to meet the functional competency gaps; Explore and experiment with new and effective techniques and tools to deliver the programs based on the target audience (example-bite sized videos and selling stories for DSRs, ‘nudge platforms’ for competency building, using gamification techniques etc)
Deployment of training programs in a timely manner.
Constantly measure effectiveness of the training content dissemination to understand knowledge retention and also long term deployment of the learnings to improve on-job performance
Partner with external vendors/ practitioners/ institutions wherever needed to design content and deliver trainings. Partner with internal experts to deliver some content in-house, as needed
Create mechanisms for refreshers on trainings and programs for long term retention of learnings

Sales Effectiveness and GTMs

Regularly review (daily/monthly) sales fundamentals (call, productivity, distribution, merchandising, and initiative, sales volume) to improve results
Plan and implement KPIs, FAE, FFI, AFFI to drive sales efficiencies and growth
Plan and implement GTMs
Review sales processes, and find areas of improvement

What are the competencies and experiences required for this role?

7-10 years of CD experience, with at least 4-5 years in the field (IDT)
Influencing and persuasion skills
Coordination/ collaboration skills
Project management skills
Process orientation
Digital mindset

Education:

Graduate/ MBA

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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