Marketing & Operations Coordinator

Horizontal Digital Leeds, United Kingdom
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As our Marketing & Operations Coordinator, you’ll play a key role in keeping our business running smoothly, supporting the wider UK team across operations, marketing, internal communications and team engagement. No two days are the same — you could be coordinating a company event, supporting a marketing campaign, organising client meetings or helping onboard a new team member. This is an exciting opportunity for a graduate or early-career professional to build a career in marketing, business operations and people coordination within a fast-paced, remote-first digital agency.

What you’ll do:

  • Provide day-to-day operational and administrative support to the Marketing & Operations Manager and wider UK team, acting as a central point of contact for internal queries.
  • Maintain Salesforce and other business systems, ensuring data is accurate, up to date and consistently monitored for quality and compliance.
  • Coordinate meetings, prepare agendas, capture actions and manage team diaries, travel and logistics for meetings, client visits and company away days.
  • Support the planning and delivery of marketing campaigns and events, including exhibitions, managing venues, suppliers, logistics and budgets from planning through to delivery.
  • Assist with content creation for social media, blogs, newsletters and other marketing communications, and monitor campaign performance to support continuous improvement.
  • Support the coordination of onboarding for new starters, including arranging IT equipment, welcome packs, induction schedules and onboarding meetings.
  • Help foster a positive remote-working culture by organising team engagement initiatives, and stay informed about emerging AI tools that can improve business operations and productivity.

Who you are:

  • Proactive, highly organised and comfortable taking ownership of multiple priorities.
  • A confident communicator who builds strong relationships across teams, clients and suppliers.
  • Commercially aware, with a keen eye for negotiating good value on venues, suppliers and travel.
  • Approachable, friendly and adaptable, comfortable working remotely with travel for team days and marketing events.
  • Curious about how AI and emerging technologies can support marketing and operations work.
  • Detail-oriented, with excellent organisational skills and the ability to work independently while knowing when to seek guidance.

What you bring:

  • Graduate or early-career background (typically 0–2 years), ideally with some exposure to marketing, operations, or admin/PA work.
  • Comfortable using CRM/project systems such as Salesforce, or quick to pick up new tools.
  • Strong organisational skills, able to juggle multiple bookings, enquiries and deadlines using your own initiative.
  • Experience or interest in supporting marketing campaigns, events or business administration.
  • Excellent written and verbal communication skills, with great attention to detail.

Our UK Benefits include:

  • 22 days holiday
  • 2 floating holiday days
  • 2 volunteering days
  • Defined contribution pension scheme
  • Flexibility + remote working

Application Tips

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