Marketing Community Lead

Role OverviewMirai is looking for a passionate and strategic Arabic Community Manager to help us grow in the MENA region. In this key role, you’ll build our local community from scratch and lead a team of junior moderators. You’ll be the main cultural connector, making sure Mirai’s global vision feels meaningful and relevant to Arabic speakers.

Key Responsibilities1. Community Building & Strategy • Launch & Growth: Set up and grow Mirai’s Arabic channels on Discord, Facebook, and other relevant social platforms. • Localization: Adapt global brand messaging into native Arabic that feels authentic, accounting for regional dialects and cultural nuances. • Engagement: Design and execute community-led initiatives, including AMAs, local contests, and virtual events to drive high retention.

2. Leadership & Mentorship • Team Training: Recruit, onboard, and mentor junior community moderators, providing them with the tools and guidance to succeed. • Quality Assurance: Develop internal standard operating procedures and communication guidelines for the Arabic team. • Performance Tracking: Set KPIs for junior staff and provide regular feedback to ensure a high standard of community support.

3. Moderation & Safety • Cultural Sensitivity: Ensure all community interactions respect regional norms while adhering to Mirai’s global safety standards. • Crisis Management: Proactively manage community conflicts and serve. Bilingual Excellence: Native-level fluency in Arabic and professional-level proficiency in English is a must. You must be comfortable communicating with a global team in English while managing the community in Arabic. • as the lead for regional crisis communication.