Merchandising Administration Support,

As a Merchandising Administration Support, you will:

• Maintain and update merchandising trackers, including POSM requests, delivery status, installations, and store lists to ensure accuracy and timely follow-up.
• Coordinate with merchandising teams, sales field teams, suppliers, and agencies to support the smooth rollout of merchandising materials and store execution activities.
• Consolidate weekly and monthly reports to support performance monitoring, issue tracking, and management reviews.
• Prepare, organize, and maintain merchandising documentation, records, and deployment files to ensure compliance and proper record keeping.
• Support POSM planning and deployment through document collection, status monitoring, filing of proofs, and confirmation tracking.
• Monitor merchandising activity progress and escalate issues requiring attention from relevant stakeholders.
• Ensure merchandising databases, trackers, and store information remain accurate and up to date.
• Assist in the preparation of presentations, reports, and materials required for business reviews and stakeholder meetings.
• Support process improvement initiatives that enhance operational efficiency and reduce administrative cycle times.
• Foster effective collaboration across internal and external stakeholders to ensure timely completion of merchandising requirements.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Management, or a related field.
• 1–3 years of experience in administrative support, marketing operations, commercial support, sales support, merchandising support, or coordination roles.
• Experience in documentation management, reporting, data consolidation, and tracker administration.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Outlook, and Word.
• Strong organizational and coordination skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and stakeholder management skills.
• High attention to detail with a strong focus on accuracy, compliance, and follow-through.
• Experience working with suppliers, agencies, field teams, or external partners is an advantage.
• Proactive, results-driven mindset with the ability to work effectively in a fast-paced environment.

What to Expect?

• At JTI, you will play an important role in enabling high-quality merchandising execution by ensuring operational excellence, accurate reporting, and effective stakeholder coordination.
• You will work closely with Marketing, Sales, suppliers, and agencies in a collaborative, cross-functional environment that values teamwork, ownership, and continuous improvement.
• This role offers valuable exposure to merchandising operations, POSM deployment, trade marketing execution, and commercial support processes, providing opportunities to build expertise within a dynamic global organization.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

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