Career Opportunities: Program Manager, National Standards (5376)

Requisition ID 5376 - Posted  - Geelong - 1 Malop Street

  Print Preview

Apply Save Email Job to Friend Return to List

• $152,556.00 per annum + 12% superannuation
• Full-Time, fixed term opportunity until 31/12/2026
• Wadawurrung/Geelong or Wurundjeri Woi Wurrung/Melbourne CBD location – (Hybrid working mode – 3 days in the office)

About the opportunity

The National Standards PMO Lead is responsible for coordinating and enabling the structured implementation, governance and continuous delivery of the Personal Injury National Standards across member organisations and jurisdictions (including international).

Operating as a central Program Management Office (PMO) function, this role ensures alignment across multiple workstreams including Learning Content, Assessment Models, Governance Frameworks, Licensing, Reporting and Industry Adoption to deliver a nationally consistent capability uplift program.

The role provides program discipline, delivery oversight, stakeholder coordination and operational integration to ensure National Standards transition from design to scalable implementation.

Key accountabilities 

• Lead and coordinate the National Standards Program for PIEF by maintaining the delivery framework and acting as a central point of contact across all streams of National Standards
• Manage the program delivery, overseeing schedules, milestones, deliverables, interdependencies and being the key conduit for National Standards between PIEF and its members
• Representing PIEF at governance bodies presenting program reports, dashboards and delivering executive updates
• Support governance structures including Board, Sub-Committee and Working Groups to ensure clear decision pathways and program oversight and prepare program reporting, dashboards and status updates for executive and industry stakeholders
• Coordinate the transition of National Standards from design into operational delivery within member organisations and support pilot programs, staged rollouts and onboarding of participating organisations
• Act as a central liaison between regulators, scheme owners, insurers and delivery partners participating in National Standards implementation
• Facilitate cross-jurisdiction collaboration to ensure shared learning and aligned execution and support working groups and subject matter experts contributing to continuous refinement
• Support the operationalisation of licensing, assessment and credentialing models associated with National Standards and lead onboarding processes for organisations adopting NS products and services

Please ensure you look at the Position Description here for additional information on accountabilities for this role.

Skills and experience

• Demonstrated experience in program management, PMO coordination or large multi-stakeholder initiatives
• Claims Management or Program Management experience within the personal injury insurance industry
• Strong stakeholder coordination capability across industry, government or member-based environments
• Ability to manage complex delivery environments involving parallel workstreams and governance layers
• Experience translating strategy into structured implementation plans
• Strong organisational, reporting and risk management skills
• Familiarity with capability frameworks, learning programs or accreditation models desirable

Qualifications 

• Tertiary qualification in business, project/program management, education, or related discipline (desirable)
• Personal Injury Industry Insurance qualifications (desirable)

Working with Us

At WorkSafe, we aspire for every employee to feel connected, safe and valued in their team, for teams to feel valued in the workplace, and for WorkSafe to be valued in the community.

We believe that a diverse workforce is the key to delivering the best outcomes for the Victorian community and strongly encourage applications from all people, including First Nations people and people with disability, diverse cultural and linguistic backgrounds, sexualities and genders. 

What’s next?

Applications close 11:00pm on Monday 11th May 2026. Click the link to apply and join us in making a difference to Victorian lives.

Only applications submitted via the WorkSafe Careers website will be considered.

Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process.

Due to the volume of applications received, individualised feedback will only be provided to candidates who progress to interview stage.

To ensure a fair and open recruitment process, we request that you complete your written application and any online interviews without the use of AI tools. We want to understand your professional skills, experience and capabilities. We acknowledge that candidates may choose to use AI as part of background research.

For further enquiries please contact Talent Acquisition Specialist - Rebecca McPherson via email rebecca_mcpherson@worksafe.vic.gov.au

Apply Save Email Job to Friend Return to List

Email this job to a friend





The job has been sent to

Please provide the information below Job title: *Your friend’s email address: Message:
*Confirm you are not a robot:

Send Cancel

Powered by SuccessFactors