Norwegian Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria

Norwegian Speaking Digital Trust and Safety AnalystAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international staffing and BPO firm renowned for connecting exceptional talent with leading global companies. We specialize in providing bespoke recruitment solutions and operational excellence across Europe, empowering businesses to thrive. Job OverviewWe are seeking a dedicated and vigilant Norwegian Speaking Digital Trust and Safety Analyst to join a prominent social media platform. This crucial role involves safeguarding users and maintaining the integrity of online communities by identifying and addressing harmful content and policy violations. Become a vital part of the fight against misinformation and abuse in the dynamic social media landscape. Key Responsibilities• Review and analyze user-generated content on social media platforms to ensure compliance with community guidelines and policies. • Identify and action violations related to hate speech, harassment, misinformation, and other harmful content types specific to social media. • Investigate and resolve user reports and escalations with a high degree of accuracy and efficiency. • Provide clear, concise, and objective assessments of content and user behavior. • Collaborate with cross-functional teams to identify emerging trends and recommend improvements to trust and safety policies. • Contribute to the development and refinement of content moderation tools and processes within the social media environment. • Maintain a deep understanding of evolving online threats and the social media landscape. • Ensure consistent application of policies to foster a safe and positive user experience on social media.