Norwegian Speaking In-Game Support Analyst -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to announce an opening for a Norwegian Speaking In-Game Support Analyst. This role is perfect for gamers who are dedicated to delivering outstanding customer service. As an In-Game Support Analyst, your mission will be to assist Norwegian-speaking players with their inquiries and ensure they have an enjoyable gaming experience by addressing their issues promptly and effectively.

Responsibilities • Offer real-time support to Norwegian-speaking players via in-game chat, email, and community forums. • Identify and resolve a variety of in-game concerns, helping players with technical issues related to gameplay and accounts. • Capture and monitor player issues within a support ticketing system, ensuring prompt responses and follow-ups. • Clearly communicate with players regarding game mechanics, features, and updates. • Collaborate with the development team to relay player feedback and identify recurring issues. • Stay informed about the latest game updates, features, and industry trends to provide knowledgeable support. • Assist in improving support processes and initiatives aimed at enhancing player satisfaction.