Operations Manager

Job Description

Job Title:  Operations Manager

Posting Start Date:  7/16/26

Job Description: 

Purpose of the Job

The purpose of the Operations Manager - Linehaul role is to support the National Linehaul Manager in managing the Aramex Linehaul NZ network on a day-to-day operational basis, balancing the financial and service goals of the business. The Operations Manager - Linehaul will also support with the Domestic Freight initiative for Aramex NZ. 

Job Description

• Manage the day-to-day capacity planning and excess unit planning of the Linehaul Network between RFs and Contractors, including ensuring the remuneration tracker is regularly updated.

• Supports the National Linehaul Manager with managing the Linehaul Contractors, including reporting service incidents and highlighting any compliance concerns.

• Manage all Contractor Drivers, including but not limited to, authorizing new and temporary drivers, regularly checking correct licenses and endorsements, reviewing driver log-books, and any required performance management.

• Manage all Ferries bookings and schedules to support the movement of the Aramex Linehaul Network.

• Manage Domestic Freight customers including negotiating jobs and pricing, coordinating with RFs, contractors and external companies, and ensure all have completed inductions, and have the required passes and paperwork.

• Oversees the RF Operated Hubs and Mini Hubs, providing operational direction as required and first point of contact for any operational issues.

• Monitors that load plans are being received from RF and/or Contractors daily and in the correct format for all movements.

• Manage all Company Trailers, including but not limited to, compliance, repairs, maintenance, and servicing.

• Ensures all Company Vehicles have ERoaed functioning and Contractors have ERoad units installed, undertaking regular reviews on ERoad and addressing any issues to ensure compliance.

• Reviews Inspect App for any reported damage and actions as required.

• Oversees the management and maintenance of cages across the Aramex Network.

• Ensures the required scanning procedures are followed and scanning compliance for all freight across the Aramex Linehaul network.

• To promote and comply with the Aramex Oceania Health & Safety program, including supporting the implementation and ongoing execution of modules and initiatives across the network, and driving a safety focused culture.

• To consistently demonstrate the leadership behaviours and be a role model within the business.

Job Requirements - Experience and Education

• 5 years’ industry experience in transport and logistics

• Forklift Experience to a reasonable level

• Class 5 License preferable

• Strong planning and organisation skills

• Good communication skills, both verbal and written, and ability to communicate effectively with key stakeholders

• Adaptable and flexible, with the ability to adjust to evolving demands while maintaining consistency and performance.

• Fraud Prevention

• aramex.com

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