Operations Support

Pavago Ghana
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Position Type: Full-Time, Remote
Working Hours: U.S. Client Business Hours

About the Role

We’re hiring a Virtual Assistant (VA) to support daily operations, communication, and execution across a fast-moving business.

This is not a basic admin role — you will act as a remote operations partner, helping the client stay organized, responsive, and focused on high-value work.

If you’re someone who is organized, proactive, and reliable, this role is built for you.

What You’ll Own

Administrative & Executive Support (Primary Focus)

  • Manage calendars, meetings, and scheduling across time zones
  • Coordinate calls and ensure smooth daily planning
  • Draft and send professional emails, documents, and communications
  • Prepare meeting notes and track follow-ups

Data & CRM Management

  • Update and maintain records in:

    • HubSpot
    • Salesforce
    • Zoho CRM

  • Manage spreadsheets and operational trackers

  • Organize digital files in:

    • Google Drive
    • Dropbox
    • SharePoint

Research & Task Execution

  • Conduct online research:

    • Competitors
    • Vendors
    • Market insights

  • Turn research into:

    • Structured summaries
    • Presentations

  • Support ad hoc and project-based tasks

Customer & Vendor Coordination

  • Respond to basic client inquiries or route appropriately
  • Communicate with vendors and track outstanding items
  • Ensure follow-ups are completed on time

Operations & Project Support

  • Assist with:

    • Invoicing and expense tracking
    • Light bookkeeping (if required)

  • Update project management tools:

    • Trello
    • Asana
    • Notion
    • Monday.com

What Makes You a Strong Fit

  • You are highly organized and detail-oriented
  • You can manage multiple tasks without dropping the ball
  • You communicate clearly and professionally
  • You are proactive and don’t wait for instructions
  • You are reliable, responsive, and accountable

Required Experience & Skills

  • 1–2 years experience as a:

    • Virtual Assistant
    • Administrative Assistant
    • Operations Support role

  • Proficiency in:

    • Microsoft Office
    • Google Workspace (Docs, Sheets, Gmail, Calendar)

  • Strong time management and multitasking ability

  • Reliable internet and remote work setup

Nice to Have

  • CRM experience:

    • HubSpot / Salesforce / Zoho CRM

  • Familiarity with:

    • QuickBooks / Xero

  • Experience supporting:

    • Founders
    • Startups
    • Remote teams

  • Managing multiple clients or executives

What a Typical Day Looks Like

  • Review calendars and inboxes, prioritize urgent items
  • Schedule meetings and coordinate logistics
  • Update CRM records and trackers
  • Prepare documents, reports, or summaries
  • Conduct research for ongoing projects
  • Follow up with vendors or clients
  • Send end-of-day updates and prep for next day

In short:
You ensure everything runs smoothly and nothing falls through the cracks.

Key Metrics (KPIs)

  • Tasks completed accurately and on time
  • Calendar & inbox management efficiency
  • No missed meetings or deadlines
  • Clean, organized systems and documentation
  • Strong responsiveness during working hours
  • Positive feedback from clients and stakeholders

Why This Role Stands Out

  • High ownership and visibility across operations
  • Exposure to multiple business functions
  • Clear expectations and structured workflows
  • Opportunity to grow into operations or executive roles
  • Work directly with founders and decision-makers

Interview Process

  • Initial Phone Screen
  • Video Interview with Pavago Recruiter
  • Practical Task (mock inbox/calendar + research task)
  • Client Interview
  • Offer & Background Verification

Apply Now

If you:

  • Thrive in fast-paced, remote environments
  • Are organized, proactive, and detail-driven
  • Enjoy supporting operations and execution

This role is a strong fit.

Apply Now Back to Search