Portfolio Planning and Performance Analyst

Date: 8 May 2026

Location: Sydney, Australia

Company: Singtel Group

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

We're looking for a Portfolio Planning & Performance Analyst to join our Consumer Planning team. In this role, you'll be at the heart of data-driven decision-making — maintaining portfolio visibility, supporting planning and governance processes, and helping shape the strategic direction of the Consumer division. Working closely with our Planning and Governance Team, you'll turn data into insights that matter.

What You'll Do

• Collate and analyse portfolio data from multiple sources (JSW, Jira Align, Confluence, Excel, Power BI) to support reporting, planning and performance activities, producing dashboards and visualisations that highlight performance, capacity, risks, and trends.
• Support the execution of AOP and quarterly planning cycles, including data capture, performance metrics, and stakeholder coordination.
• Track initiative milestones, dependencies, and deliverables on an ongoing and fortnightly basis, escalating risks and issues as required.
• Prepare governance forum packs, agendas, minutes, and action trackers; maintain key artefacts including RACI matrices, RAID logs, and compliance documentation.
• Act as a point of contact for initiative owners, delivery managers, and cross-functional stakeholders seeking planning and performance information — including coaching and uplifting their reporting capability.
• Proactively identify and implement improvements to reporting, data quality, and tool utilisation, while continuously enhancing ways of working across the Consumer division.

What Makes You Perfect for the Role?

• Strong analytical skills with ability to interpret data, identify trends, and present insights clearly.
• High proficiency in Excel, Atlassian, Power BI, JSW, Jira Align, and Confluence.
• Experience with AI agents is highly desirable!
• Ability to operate at scale in Projects or Programs.
• Excellent attention to detail with high standards for accuracy and data quality.
• Strong organisational and time management skills with ability to manage multiple priorities.
• Ability to engage stakeholders at all levels.
• Understanding of portfolio management, planning, and governance principles (or willingness to learn).
• Experience in telecommunications, transformation, or PMO environments.

The Good Stuff…

• 💰 Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• 🏠 Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• 🏢 Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• 🌿 Competitive leave policies, including additional 'Connected' days to focus on culture, family, health, community, or whatever's important to you.
• 👨‍👩‍👧 Growing families supported with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• 🎓 Direct your own development and build future-ready skills with Optus U's industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• 🤝 Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• 💚 Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
• 🚌 Free Optus bus from Macquarie University Metro Station (every 6–8 minutes); morning and afternoon.

Our Commitment to Diversity & Inclusion

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.

We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email accessiblerecruitment@optus.com.au or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit optus.com.au/about/inclusion-diversity.