Product Lead

About KappaAfrican businesses import $700 billion worth of goods and services per year but paying their suppliers abroad remains a massive challenge. Their options today are limited to traditional banks and the black market. Going through banks means poor customer service, high transaction costs and unfavorable exchange rates. Transactions that should take a few days end up taking weeks and cost merchants up to 9% in fees. The situation is equally dire for consumers who pay some of the highest P2P transfer fees in the world and are stuck with mobile money technology that is now decades old. We are building Kappa to fix that. Our cross-border payments platform is designed for ultra low-cost, near-instant money transfer at significantly higher transaction sizes than what’s currently possible. Our mission is to break down the barriers that have held back African businesses for decades. About the opportunityKappa is looking for a Product Lead to join the team and help scale up our cross-border payments platform in Africa and beyond. Coming in early, you will take full ownership of the product across mobile and web and be end-responsible for delivering value to customers. Part of a globally distributed team spread across Africa, Europe and the Middle East, this role comes with significant autonomy, and offers a chance to help build a massive business that will have a positive impact on millions of lives. Our platform has processed over $1 billion across tens of thousands of transactions for African businesses, but we are just getting started. We have big ambitions as we scale up in existing markets and roll out in new ones, and we are looking for someone with matching ambition to drive that expansion. What you'll do• You'll take end-to-end ownership of our web and mobile apps — from talking to customers and framing the problem, through the requirements and the design, to what the numbers say in production • You’ll drive the product roadmap — Decide what we build next (and what we don't), working in close collaboration with sales, operations, and the leadership team • You’ll work in a tight feedback loop with engineering — Specify the what and the why, leverage a world-class engineering team for the how, and stay close while it gets built • You’ll spend real time with the people who use our product — Importers and exporters in Africa, from SMEs to multi-nationals, and our sales and operations teams on the ground who talk to them every day • You’ll design flows for reliability, robustness and scale — You'll spend as much time on what happens when a transaction fails or gets stuck as on the happy path