Product Manager

About Us We’re Dayshape—an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firms globally, our AI-powered resource management platform is helping organisations to achieve extraordinary results.  Our platform stands apart as the only solution that combines advanced AI, real-time project financials, and firm-wide insights to elevate resource management to a strategic function. By driving profitable growth, powering confident decisions, and ensuring satisfied clients and teams—we're helping our customers build strong organisations and careers for the long term. Why our customers love Dayshape: • We help professional firms optimise margins and increase revenue, unlocking access to more profitable work.  • We provide complete operational visibility today and the tools to confidently predict tomorrow.  • We empower firms to become the places where top talent wants to work - and the best clients want to work with.

Recognised as Scotland’s fastest-growing tech company in the Deloitte Technology Fast 50 for three consecutive years and more recently as the Enterprise Digital Tech Business of the Year at the 2024 ScotlandIS awards, we’ve consistently proven our ability to innovate and deliver real impact—and we’re always looking for like-minded people to join us. At Dayshape, our purpose is to improve people's working lives, and our culture is an important driving force in helping us to do just that. We're a friendly, inclusive, and ambitious team—driven by our values and a shared commitment to success. If you’re ready to join a fast-growing, high-impact company that’s reimagining resource management, then let’s talk.

About the role Dayshape is entering an exciting phase of growth, innovation and AI-driven product development, creating an opportunity for a Product Manager to join our Scheduling team. Scheduling sits at the heart of the Dayshape platform. This team is responsible for helping organisations match the right people to the right work at the right time, solving some of the most complex workforce planning and resource management challenges faced by professional services firms. From Gantt experiences and scheduling workflows, through to matching algorithms, optimisation engines and agentic AI experiences, the Scheduling team plays a critical role in delivering the core value of the Dayshape product. This is an individual contributor Product Manager role, reporting to a Group Product Manager. You will work closely with a Technical Lead, Product Designer and Engineering team to define and deliver solutions that create measurable customer value. As a Product Manager, your stakeholders will be both internal and external. Dayshape is a single-product company, meaning Product Management works closely with Engineering, Customer Success, Professional Services, Sales, Marketing and Support to balance customer needs, technical opportunities and commercial priorities. Externally, you'll spend significant time with customers, building deep empathy for the challenges they face. You'll lead workshops, conduct discovery, validate ideas and use evidence to shape product direction. Whether you're helping modernise core scheduling experiences, improve matching and recommendation capabilities, or explore how AI can help automate complex scheduling decisions, you'll play a central role in defining the future of one of Dayshape's most important product areas.

What you’ll do Strategic ownership • Define and evolve the product vision and roadmap for the Scheduling team. • Develop a deep understanding of how customers plan, schedule and allocate work across their organisations. • Identify opportunities to improve scheduling workflows, user experiences, optimisation capabilities and AI-assisted decision making. • Balance customer value, business priorities and technical constraints when making roadmap and prioritisation decisions. • Work with Product Leadership to translate company strategy into meaningful product outcomes.

Product discovery and customer engagement • Lead customer discovery activities including workshops, interviews, usability testing and research sessions. • Build strong relationships with customer stakeholders, understanding both their operational challenges and strategic goals. • Use customer insights, product telemetry and market research to identify opportunities and validate product direction. • Develop a deep understanding of resource management, workforce planning and scheduling challenges within professional services firms. • Champion customer needs throughout the product development lifecycle.

Product delivery leadership • Work with Engineering and Design to transform customer problems into well-defined product initiatives. • Define and prioritise roadmap items, epics and features for your team. • Partner closely with your Technical Lead and Product Designer to ensure solutions are valuable, usable, feasible and strategically aligned. • Guide initiatives from discovery through to launch, ensuring teams remain focused on delivering meaningful outcomes rather than outputs. • Support successful product launches by enabling Customer Success, Sales, Marketing and Professional Services teams.

AI and intelligent scheduling • Explore how AI and agentic experiences can be applied to workforce planning and scheduling problems. • Help shape the future of recommendation engines, optimisation workflows and intelligent scheduling capabilities. • Evaluate new technologies and approaches that could improve how customers make allocation and scheduling decisions. • Embrace an AI-first mindset, both in how we develop our product and how you work day-to-day.

Outcome and quality focus • Define success metrics and measure the impact of new functionality. • Use customer feedback, usage data and business outcomes to continuously improve the product. • Make informed trade-offs between short-term delivery and long-term strategic goals. • Recognise when functionality should be evolved, simplified or retired as customer needs change.