Product Onboarding Specialist (Training & Client Success | Remote)

About Us Smart Apartment Data provides real estate analytics software to U.S. professionals. We support enterprise clients through structured onboarding and education to ensure they use our platform effectively. We are seeking a professional communicator who can guide clients through onboarding and product training in a clear and structured manner. Meet our hiring team in this short video: https://vimeo.com/1057933773/3260b5ba8b

You will help clients successfully adopt a software platform by guiding them through onboarding and training. Ideal for: • Customer success professionals • Trainers with technical curiosity • L&D professionals entering SaaS

What You’ll Do • Lead onboarding sessions and walkthroughs • Help clients understand how to use the product • Support users as they learn workflows