Product Owner - Brazil

As a Product Owner at Base.com, you will be at the forefront of empowering our Brazilian clients to transform their e-commerce businesses into fully automated, multi-channel operations. You will be responsible for shaping and executing our Brazilian product roadmap, incl. Integrations with major online marketplaces/ ecommerce platforms and 3PLs. This is a very hands-on role, where you will also have the opportunity to participate in and, eventually, to lead the most complex client engagements with our enterprise clients in Brazil.

Tasks

• Prioritize and deliver high-impact integrations (e.g., online marketplaces, online stores, 3PLs, etc.)
• Lead discovery with Brazilian merchants (SMB → enterprise) to map workflows across marketplaces, webstores, ERPs, 3PLs, accounting, and shipping; translate insights into clear PRDs and specs.
• Work with partners technical documentations API/webhooks flows and define a clear guideline for Tech Team to develop changes inside Base platform
• Lead implementation for complex enterprise rollouts—solution design, configuration, edge-case handling, etc.
• Create product collateral with GTM (release notes, enablement decks, partner one-pagers) and support sales cycles as product expert.
• Monitor the Brazilian competitive landscape and partner ecosystems; feed insights into build/buy/partner decisions.

Requirements

• 2+ years as Product Owner in ecommerce SaaS Business
• Technical fluency (reading API docs, writing sample payloads, running Postman/cURL; bonus: light scripting/SQL).
• Proven track record delivering API-driven integrations at scale (REST, OAuth, webhooks, pagination, rate-limit strategies, retries).
• Strong discovery and systems thinking: process mapping, edge-case analysis (returns, partials, bundles, kits, backorders, cancellations).
• Hands-on with data and metrics: define KPIs, run analyses (SQL or equivalent), instrument events, and make roadmap tradeoffs with evidence.
• Excellent PRD/spec writing; crisp communication with engineers, enterprise clients, and executives.
• Experience leading complex client engagements and partnering with / working as Technical Implementation Expert.
• Comfort operating in a fast-moving startup environment; bias for action and ownership.

Bonus Qualifications

• Deep marketplace expertise (Amazon, MercadoLive, Shopee, TikTok Shop etc.) or commerce platforms (Shopify, VTEX, Wake, Magento, Nuvemshop etc.).
• ERP/WMS/Accounting integrations (TOTVS, Linx, Senior, Bling, Olist etc.)
• 3PL/fulfillment experience (Correiros, J&T Express etc.)
• Catalog & taxonomy normalization, variant/attribute modeling, and multi-warehouse inventory/ATP logic.
• Experience with order orchestration, routing rules, SLAs, and exception handling at enterprise scale.
• Success in high-growth SaaS or at a commerce enablement company; prior founder/owner mentality.