Project Coordinator - Cyber Security PMO

Are you an organised, proactive Project Coordinator who enjoys keeping projects on track and clients happy? Join our Security Consulting Project Management Operations (PMO) team and play a key role in delivering high‑quality security projects that exceed client expectations. About UsAt The Missing Link, we don’t just keep up with the pace of technology - we set it. With 28+ years of innovation, a team of 200+ specialists, and the backing of global powerhouse Infosys, we’ve become one of Australia’s most awarded IT providers. We help businesses move faster with cutting-edge Cyber Security, IT & Cloud, and AI & Automation solutions. And we’re growing - fast. If you want to work where ambition meets opportunity, you’ve found your place. About the RoleAs a Project Coordinator, you will be the central point connecting clients, sales, technical and delivery teams. You will own the coordination and delivery of small to medium‑scale security projects, ensuring timelines, budgets and quality standards are met. You will also support purchasing, sales administration and billing activities within the Security team, making this a varied, hands‑on role with real visibility across the business. What You’ll Be Doing• Manage the Security Projects inbox and register new projects in our CRM

• Coordinate the end‑to‑end delivery of assigned projects • Assign and coordinate internal engineers, consultants and contractors • Prepare project plans and facilitate project kick‑off and internal review meetings • Track milestones, timelines and budgets using ConnectWise • Maintain clear, regular communication with clients and stakeholders • Run client status meetings, capture actions and follow up outcomes • Review and quality‑check reports and project documentation before release • Escalate incidents or risks to the Principal Project Coordinator as required

Resource & Project Coordination• Coordinate resourcing schedules to ensure efficient delivery

• Maintain strong working relationships with vendors and clients • Hold internal project update meetings and track progress • Ensure all in‑scope deliverables are completed to standard

Billing & Sales Support• Update and track weekly project billings

• Ensure invoices are raised accurately and on time • Assist clients with billing queries • Maintain accurate and up‑to‑date client information

Administration & Support• Maintain staff biographies and certification records

• Assist with project and ticket setup in ConnectWise • Support day‑to‑day administration for the Security PMO team • Stay informed on company products and services • Manage time effectively with minimal supervision