Project Manager

CXM Direct LLC Serbia
Apply Now

Position Title: Project Manager Reporting Line: Reports directly to the Product Owner. Location: Fully Remote General Purpose: Responsible for managing feature delivery by coordinating with developers, gathering stakeholder requirements, supporting the Product Owner with release coordination, prototyping features, maintaining clear delivery plans, tracking dependencies and risks, and ensuring features are delivered in line with agreed priorities and timelines. Specific Objectives (~12 months): • Develop comprehensive product knowledge sufficient to independently manage feature planning and delivery. • Assume end-to-end ownership of assigned product initiatives, making day-to-day decisions independently and escalating only when necessary. • Build and document a clear understanding of departmental needs and cross-functional dependencies. • Independently manage assigned initiatives from requirement gathering through release, meeting agreed scope, timelines, and quality expectations. • Establish effective working relationships with key departments and proactively resolve cross-functional dependencies and delivery risks.

Key Activities: • Manage the development and delivery of assigned features and product initiatives. • Communicate and coordinate with stakeholders, developers, QA specialists, Product team members, and representatives from other departments. • Gather, clarify, document, and prioritize business and product requirements. • Translate stakeholder needs into clear tasks, acceptance criteria, and delivery plans for the development team. • Track progress, timelines, dependencies, risks, and blockers throughout the delivery lifecycle. • Facilitate planning sessions, status meetings, requirement reviews, and release-readiness discussions. • Coordinate feature testing, stakeholder validation, and issue resolution with QA and development teams. • Support the Product Owner in planning and coordinating releases. • Create prototypes or mock-ups to clarify requirements and validate feature concepts. • Maintain project documentation and provide clear, timely updates to relevant stakeholders. • Make day-to-day delivery decisions independently and escalate significant risks or scope changes when necessary. • Conduct feature demonstrations for stakeholders, gather feedback, and document agreed follow-up actions. • Use AI tools to improve the efficiency and quality of requirements gathering, documentation, feature prototyping, analysis, and project coordination.