Protective Operations Specialist, Expert

C0000161245P California, United States of America

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Protective Operations Specialist, Expert

Oakland, CA, US, 94612

Requisition ID # 172974

Job Category: Business Operations / Strategy

Job Level: Individual Contributor

Business Unit: Information Technology

Work Type: Hybrid

Job Location: Oakland

Department Overview

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.

Position Summary

Support department and/or line of business system needs. Identify and implement process and system improvements, manage communications, coordinate and deliver trainings for essential business procedures/processes, and drive development of new resources and tools.

Job Responsibilities

Use system and personnel resources to successfully address inquiries from internal business partners

Develop internal work procedures and initiate process improvements

Develop and manage trainings to enhance knowledge and job skills

Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives

Support organization as a subject matter expert by providing information and direction to resources through various delivery channels

Research and data analysis; compile and prepare reports for upper management

Provide direction and coaching to other team members.

Participate on cross functional teams

May serve as a team lead

Manage communications

Liaison between various departments and cross functional teams

Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness

Qualifications

Minimum:

Bachelors Degree in Business Administration or job-related discipline or equivalent experience

Job-related experience, 8 years

Desired:

Graduate Degree in job-related discipline or equivalent experience

Purpose, Virtues and Stands

Our Purpose explains "why" we exist:

Delivering for our hometowns
Serving our planet
Leading with love

Our Virtues capture "who" we need to be:

Trustworthy
Empathetic
Curious
Tenacious
Nimble
Owners

Our Stands are "what" we will achieve together:

Everyone and everything is always safe
Catastrophic wildfires shall stop
It is enjoyable to work with and for PG&E
Clean and resilient energy for all
Our work shall create prosperity for all customers and investors

More About Our Company

EEO
Pacific Gas and Electric Company is an Equal Employment Opportunity employer that actively pursues and hires a workforce that reflects the hometowns we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Accessibility
Privacy
PGE.com
Equal Employment Opportunity Policy
Right to Work Poster
Accessibility to the Application Process
E-Verify Participation Poster
Pay Transparency Nondiscrimination Provision
Employee, Job Applicant and Contractor Privacy Notice
Frequently Asked Questions
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