QA - Software / Device Specialist (Middle Level)

This position is onsite at our office in Ho Chi Minh City, Vietnam. We are seeking a detail-oriented and analytical Quality Control Specialist to join our dynamic team. The ideal candidate will have a strong understanding of quality assurance methodologies, a keen eye for detail, and the ability to ensure that products meet the highest standards of performance, reliability, and compliance. You will collaborate closely with cross-functional teams, including developers, product managers, and designers, to maintain and enhance the quality of our software and processes.

About Us At OptiSigns, we believe technology should be accessible and valuable to everyone, including non-technical users. Our mission is to create beautiful, user-friendly B2B SaaS applications that add real value to society. By helping businesses connect better with their customers and employees, we aim to drive revenue growth and enhance operational efficiency.

Responsibilities • Develop and implement quality control procedures to ensure compliance with industry standards and internal guidelines. • Conduct thorough functional, regression, and performance testing to identify defects and ensure overall product quality and reliability. • Analyze performance metrics and report findings to identify trends, assess quality, and recommend continuous improvements. • Troubleshoot and resolve quality issues, working closely with stakeholders to implement corrective actions. • Work closely with development and product teams to define quality goals and apply best practices. • Monitor and optimize workflows, ensuring efficiency and compliance with established protocols. • Stay updated with industry trends and apply new practices to strengthen quality control processes.