QUALITY ASSURANCE MANAGER, JACKSONVILLE, FL

Position Title: MGR, QUALITY ASSURANCE, JACKSONVILLE, FL 

Pay Grade: 15 

Reports To: Area Director

Salary:  $75,000 - $80,000

Other Forms of Compensation: Medical, Dental & Vision insurance, 401K, PTO 

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. 

Job Summary

The Quality Assurance Manager 

The Quality Assurance Manager is responsible for the development, implementation, and ongoing maintenance of food safety and quality assurance programs to ensure compliance with USDA, FDA, FSIS, FSMA, customer, and corporate requirements. This role plays a critical leadership function in protecting product integrity, ensuring regulatory compliance, and driving a strong food safety culture across manufacturing operations. Strong knowledge of Preventive Controls for Human Food, FSMA, and food manufacturing environments is required.

 Key Responsibilities:

• Lead the development, execution, and continuous improvement of food safety and quality programs supporting operational excellence, customer satisfaction, and regulatory compliance.
• Develop, implement, and maintain the facility Food Safety Plan, including hazard analysis, preventive controls, validation, verification, and corrective actions.
• Identify program gaps or deficiencies and implement sustainable corrective and preventive strategies.
• Ensure all HACCP programs, GMPs, sanitation preventive controls, supply-chain preventive controls, allergen controls, and prerequisite programs meet USDA, FDA, FSIS, FSMA, and corporate standards.
• Serve as a subject matter expert on facility process flow, engaging cross-functional teams in food safety and quality throughout all stages of production.
• Manage the Allergen Preventive Controls Program, ensuring accurate allergen labeling and prevention of allergen cross-contact.
• Maintain and execute the written recall program, including traceability exercises and mock recalls.
• Ensure complete traceability of raw materials and finished goods through effective lot coding and documentation practices.

Preferred Qualifications: 

• Minimum of 6 years of progressive experience in Quality Assurance and Food Safety within a food manufacturing environment.
• Strong experience with HACCP program development and FSMA compliance.
• Preventive Controls for Human Food (PCQI) certification required; HACCP certification required.
• Working knowledge of USDA, FDA, FSIS regulations and food industry best practices.
• Experience with third-party and GFSI audit schemes and standards.
• Bachelor’s degree in food science, Food Technology, or related field and/or equivalent experience.
• Experience in prepared foods manufacturing is highly preferred.
• GFSI auditor certification preferred.

Apply to Chartwells Schools today!

Chartwells Schools is a member of Compass Group USA

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Chartwells K-12 maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Chartwells K-12 are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Certain positions may require Florida Level 2 background screening. Details:

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