Quality Field Inspector

Quality Field Inspector

Job Description of a Quality Field Inspector

Job Title:

Quality Field Inspector

Location:

Head Office

Grade Level:

3

Department:

QEHS Unit

Reports to (Title):

Quality Assurance Manager

Direct Reports:

QC Operatives

QC Interns

Job Purpose

The Officer will be directly responsible for strict compliance with Quality, environmental, Health and Safety support in the assigned region/patch

To ensure provision of support for the CR stores, to reduce incidences of business interruption through quality/EHS process failure and non – compliance to regulatory and statutory requirements

Core Responsibilities and Key Result Areas

• To strictly adhere to statutory and regulatory requirements in assigned region.
• To ensure adherence to all the safety and environment regulations within and around CR stores.
• To ensure effective co-ordination and support for the CR stores within the assigned region/patch on quality and safety functions
• To ensure calibration of all the measuring and weighing equipment in the CR stores.
• To ensure good housekeeping and cleanliness in the area of control all the time.
• To strictly adhere to the requirements of the ISO 9001, 14001, 22000, and 45000 and other company adopted management system.
• To ensure and maintain all operations, and technical document assigned to him.
• To ensure strict conformity to cGMP, and GHP always
• To submit the required reports example: daily, weekly, monthly or any periodic reports to the line manager.
• To identify non-conformities picked in the Store and escalate as appropriate to Store Management and line Manager
• To follow up on resolution of issues picked with respective Stores

Key Performance Indicators

• The business interruption time as a result of non – compliance to regulatory and statutory standard should be less than 0.5% of the number of operating periods
• The incidence of product quality complaint occasioned by non – compliance to process should be reduced
• Reduction in regulatory cost
• Safety Indicator - Quality, Environment, Health and Safety

Knowledge Requirements

• Knowledge of food operations
• Knowledge of current Good Hygiene practice
• Knowledge of relevant regulatory standards and requirements
• Knowledge of Quality Assurance policies and procedures and Safety – Food, Fire, Occupational Health and Environment
• Knowledge of interpretation and dissemination of technical and scientific information

Job Specifications

Educational Requirements

Professional Requirements

Experience Requirements

- Min. B.Sc/HND in Biochemistry; Food Sc & Tech; Microbiology and other related science field

Possession of any relevant certification in Food Safety, Occupational Safety, Fire Safety or Health Safety and Environment

Minimum of 2-3 years’ experience in a similar role is required

Decision Expectations

• Investigate conformance to Company specification and deliverables
• Report Quality or Safety issues to ensure conformance to Specifications and quality deliverables

Working Conditions

Job holder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work. Job role is largely field work, overtime may also be required in this role, for example, during new Store Openings.

Contacts and Purpose of Contact

Internal Contacts (most frequent contacts)

Purpose of Contact

• Line Managers
• Store Employees
• Employees

External Contacts (most frequent contacts)

• Service Providers/Vendors

• Exchange or provide information

• Obtain, clarify, and discuss information

• Present, discuss information and problems

• Collaborate, negotiate and present ideas

• Deal with, influence or motivate subordinates

• Promote, justify or settle highly sensitive matters

DMD/HD Name and Signature:

Date

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