RPA (Robotic Process Automation) Engineer

ABOUT US: PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

Role Overview We are a fast-growing insurtech company focused on transforming the motor insurance ecosystem through automation, data, and customer-centric digital experiences. Our mission is to simplify insurance operations, reduce processing time, and improve accuracy across the policy lifecycle.  We are looking for an RPA Engineer to design, develop, and deploy automation solutions across our insurance operations. The role will focus on improving operational efficiency, reducing manual workload, and enhancing data accuracy across policy workflows and customer engagement. You will work closely with Business Transformation, Operations, Product, and Technology teams to automate high-volume processes using RPA tools and integrate data pipelines across systems such as CRM, Google Cloud and messaging platforms.

WHAT YOU'LL DO: RPA Development & Automation• Design, develop, and maintain RPA bots to automate repetitive insurance processes (quotation handling, policy issuance, claims). • Collaborate with stakeholders to gather business requirements and translate them into technical solutions. • Build robust, scalable, and efficient automation workflows following RPA best practices. • Conduct testing, debugging, and validation of RPA solutions to ensure seamless execution. • Monitor, maintain, and optimize RPA bots to ensure continuous performance. • Ensure automation solutions comply with regulatory and data security requirements • Optimize existing automation scripts to improve speed, efficiency, and scalability. • Provide technical support and resolve issues related to RPA bots in production. • Implement proper exception handling, logging, and monitoring mechanisms.

Process Automation & System Integration• Automate data workflows between internal systems, CRM platforms, and third-party applications. • Integrate RPA workflows with APIs, databases, and cloud-based platforms. • Work with structured and semi-structured data from multiple systems.