Recovery Center Supervisor

Essential Job Functions::

• · Allot the time necessary to work with and be supervised by the Granite Pathways Program Director.
• · Demonstrate an understanding of and an ability to successfully implement concepts presented in orientation and training.
• · Possess professional behavior elements including ability to supervise staff, clearly communicate, engage staff in respectful interactions and maintain a high level of confidentiality.
• · Maintain and update personnel files.
• · Conduct individual supervision with all staff.
• · Facilitate group CRSW supervision with all staff for training and development.
• · Coordinate clinical supervision for all staff.
• · Have a clear understanding of the contract requirements and roles of all staff.
• · Practice cultural competency.
• · Complete annual training as required.
• · Lead staff in supporting the following: time management, professional development, payroll/benefits, caseload management, and case consultations, supporting staff in a way that increases staff satisfaction and retention.
• · Manage day-to-day operations including workload coverage, staff caseloads, budgets, contract training delivery, equipment maintenance, supplies and technical issues.
• · Manage referrals for Safe Harbor: staff assignment, outreach, and engagement.
• · Manage weekly Medicaid billing for Safe Harbor including oversight of staff submission and tracking, researching and correcting claims to ensure accurate and appropriate billing and to increase Medicaid revenue by 15%.
• · Oversight of Single Stop, ensuring resources are updated
• · Case file audits and review
• · Oversight of quality and accurate data and service performance.
• · Quality tracking of field staff performance; ensuring the maintenance of accurate, complete, timely and high-quality documentation and data collection to meet best practice standards that comply with program policies and procedures, payor requirements and external regulatory standards.
• · Scheduling and oversight of volunteers and volunteer activities including professional development plans.
• · Direct Client Assistance review and approvals of requests for less than $500 per client.
• · Center schedule management includes staff coverage, peer mutual aid and other provider meetings.
• · Oversight and upkeep of recovery center marketing including materials and social media outlets.
• · Always display and maintain confidentiality.
• · Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

The Recovery Center Supervisor will report directly to the Safe Harbor Recovery Center Program Director and will mentor, support, and supervise the staff at Safe Harbor, which includes all funded programming being delivered through the center. The Supervisor will lead service delivery ensuring high quality services are provided, staff are supervised and standards within all contracts are exceeded. The ideal candidate will have professional experience as a CRSW Supervisor in a recovery center environment