Remote Bilingual Customer Service & Sales Associate (English & Spanish)

Valatam is hiring a Remote Bilingual Customer Service & Sales Associate to support one of our growing U.S.-based clients. If you're motivated by goals, enjoy helping customers, and want real opportunities for commissions and career growth, we'd love to meet you.

What You'll Do• Deliver exceptional customer service by handling inbound calls, emails, and customer inquiries with professionalism and enthusiasm. • Educate potential customers on available services, procedures, and solutions while creating a positive customer experience. • Build strong customer relationships and represent the brand professionally during every interaction. • Convert qualified inbound and outbound sales opportunities into booked services while maintaining strong sales performance and close-rate metrics. • Follow established sales processes, contact center procedures, and quality standards to ensure operational excellence. • Accurately document customer interactions and maintain records within CRM and internal systems. • Collaborate with team members to achieve performance goals, customer satisfaction targets, and key business KPIs. • Demonstrate reliability, accountability, and consistent attendance while thriving in a fast-paced remote sales environment.