Representative, Customer Service

• Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s); • Resolve credit inquiries on new accounts; • Make use of problem solving/decision making skills to achieve the highest level of customer satisfaction; • Utilize professional techniques to generate additional revenue via retail, credit, and/or product marketing; • Comply with over-all call quality standards; • Adhere to Schedule and Time on System, follow Company Rules and Policies, especially on Time and Attendance.