Restaurant Captain - Dubai

Apt Resources is seeking a skilled and motivated Restaurant Captain to manage front-of-house operations at a prestigious dining establishment in Dubai. This role is ideal for a hospitality professional who excels in delivering exceptional service and maintaining high standards in a vibrant, multicultural environment. As the Restaurant Captain, you will be responsible for supervising the service team, ensuring smooth dining experiences, and maintaining effective communication between the kitchen and front-of-house staff. You will play a vital role in elevating customer satisfaction and supporting operational excellence. Responsibilities• Lead and supervise front-of-house staff to provide outstanding guest service. • Manage seating arrangements and reservations efficiently to optimize dining flow. • Handle guest inquiries, concerns, and feedback with professionalism and tact. • Coordinate with kitchen and bar teams to ensure timely and accurate service. • Maintain high standards of cleanliness, presentation, and safety in the dining area. • Train and mentor team members to adhere to service protocols and company policies. • Monitor inventory related to service items and communicate needs to management. • Prepare regular reports on service performance and guest satisfaction.