Shift Supervisor

Opportunity, growth, and meaningful rewards! We offer: 

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• *401(k) retirement plan
• *Company paid life insurance
• *Tuition reimbursement
• Employee discounts across all company brands
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Advertised Compensation: $20.00

This Retail Operations Supervisor Job Is For You, If You Enjoy: 

• Assist the General Manager and Operational Managers in managing the team members and the daily operation of our stores and providing an amazing customer service experience to our customers
• Working at  Detroit Metropolitan Airport

Your Team is counting on you as a Retail Operations Supervisor to: 

• Provide flexibility to work any day of the week, including weekends & holidays
• Work a full-time schedule
• Oversee multiple team members

 
Retail Operations Supervisor Key Responsibilities: 

• Provides staff training and coaching with team members on a daily basis

• conducts store opening/closing/ shift change procedures

• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits

• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted and that any discrepancies are reported

• Ensures that staff report to work on time, dressed in clean full uniform, including nametags

• Ensures that all staff tardiness and absences are reported to management

• Ensures customers are greeted promptly and served by knowledgeable, well-trained associates

• Demonstrates effective management of customer queuing

• Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes

• Has an in-depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor

• Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping)

• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink

Required Qualifications: 

• Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors
• One or more years working as a supervisor in a retail setting
• Experience working in a retail setting
• Provides supervision and support to store staff
• Works with on-site sales representatives
• Approachable and interactive leadership qualities
• Ability to work in a fast-paced environment
• Good time-management skills and multi-tasking abilities
• Good problem-solving skills
• High School Diploma or equivalent

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Nearest Major Market: Detroit

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