STUDENT- English-Speaking Tech Support Analyst

transcosmos (TCIS) Hajdú-Bihar, Hungary
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Student Technical Support Analyst (English)Smart Mobility Industry | Debrecen | On-site | Student Job Are you studying at university and looking for an opportunity to gain experience in an international environment while using your English every day? Join our team supporting one of the world's leading smart mobility brands and help customers with innovative products including electric scooters, mobile applications, and connected devices. As a Student Technical Support Analyst, you'll support English-speaking customers via phone, chat, and email while building valuable customer service and technical troubleshooting experience alongside your studies. What you'll do• Provide customer support in English via phone, chat, and email. • Assist customers with questions related to mobile applications, Bluetooth connectivity, and smart devices. • Guide users through product features and functionalities. • Escalate more complex technical issues when necessary. • Take ownership of customer cases from first contact to resolution. • Maintain accurate documentation and follow internal processes.