Sales & Customer Service Representative - Bilingual Spanish/English

SportStars is a fast-growing, multi-sport organization committed to delivering high-quality youth programming across our communities. We combine structured coaching, operational excellence, and a strong customer-first approach to create outstanding experiences for families. As we continue to grow, we’re looking for a driven, sales-oriented Sales & Customer Service Representative who thrives in a fast-paced environment and is motivated by results.

Drive Enrollment Growth • Conduct high-volume inbound and outbound calls, emails, and follow-ups • Convert inquiries into registrations for camps, leagues, and programs

Lead Generation & Pipeline Management • Proactively generate new leads through outreach and follow-ups • Build, manage, and maintain a healthy sales pipeline • Track all interactions accurately using CRM systems

Customer Relationship Building • Build strong rapport with parents and guardians • Understand customer needs and recommend best-fit programs • Deliver a high-energy, positive, and professional experience

Sales Execution • Confidently present program offerings and value propositions • Overcome objections and close enrollments • Consistently meet or exceed individual sales targets

Bilingual Customer Support • Communicate fluently in both English and Spanish • Ensure all families feel supported, informed, and confident

Cross-Team Collaboration • Work closely with operations and program teams • Share customer insights and feedback to improve offerings