Sales Consultant - Dar es Salam, Tanzania,

Key Responsibilities

● Visit potential/existing customers to demonstrate all the services and products offered by the Company.

● Communicate effectively to customers, giving precise solutions and presenting quotations in a most articulate manner

● Upsell, cross-sell, identify and develop new business from existing customers to increase the service range within the region ● Close sales and convince clients why services offered by the Company are superior and beneficial to what the competition offers

● Mediate the price increase process with the clients

● Undertake debt collection and maintain your customers within agreed credit terms

● Meet the desired and agreed sales target on a monthly basis

● Maintain and manage a healthy sales pipeline and meet the calls per day target

● Take charge of the improvement and achievement of the agreed client retention rate by building and maintaining strong professional client relationships aimed at retaining existing clients.

● Carry out account management for allocated customers in line with procedure and best practice

● Monitor the day-to-day commercial performance of each account within your territory.

● Support the tendering teams with customer surveying and quotation process

● Actively support the conversion of sales leads

● Partake in and support marketing activities in line with the strategy

● Create and maintain a customer database by keeping complete records of all activities regarding customer visits, complaints etc ● Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer service

● Note and advise management on market intelligence including activity by competitors to ensure company services and products remain readily available and preferred by customers

Critical Competencies

● Establish SMART objectives for self and others

● Be enthusiastic and work with energy to achieve company standards and goals

● Monitor the progress of objectives and take action to ensure delivery to agreed timescales, and cost

● Plan, organise and prioritise workload effectively Act Commercially