Scheduler

Location: 

FLINT, MI, US

Company:  Consumers Energy

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.  

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location: This position is onsite at the Flint Service Center located in Flint, Michigan.  The selected candidate must be within a commutable distance or willing to relocate.

General Summary of Responsibilities 

The Scheduler is responsible for the coordination, scheduling and support of daily work and planning of resources specific to the assigned business unit.

Essential Duties and Responsibilities  

• Perform business unit tasks, including reporting, action steps, identifying training needs, and creating standards.
• Support urgent matters following unit procedures, such as handling escalations and monitoring volume.
• Use systems to track work, process orders, review data, and adjust schedules as needed; some roles require detailed data analysis.
• Communicate according to unit protocols with supervision, field operations, and support groups.
• Plan and coordinate daily activities, manage assignments, facilitate meetings, and forecast short-term needs.
• Perform other necessary duties as assigned.

Knowledge, Skills, and Abilities 

• Ability to perform efficiently in urgent situations.
• Proficient communication skills.
• Organizational and time management skills.
• Capacity for independent thinking and working.
• Technical proficiency with various systems.
• Collaborates effectively and embraces team-driven goals.

Education and Experience

• Associate’s degree in a business or related field with a minimum of two (2) years of experience in scheduling or similar customer-facing work involving data and reports.
• OR High school diploma with at least four (4) years of experience in scheduling or similar customer-facing work involving data and reports.

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion: 

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.

Job Segment: Scheduler, Equity, Data Analyst, Administrative, Customer Service, Finance, Data

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Consumers Energy is an Equal Opportunity Employer, please review our Equal Employment Opportunity Policy, Family and Medical Leave Act, and Military Leave Allowance. CMS Energy endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our team at e-recruiting@cmsenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. ACCOMMODATION NOTICE: Federal law and many state laws require employers to make accommodations to disabled applicants and employees where the accommodation does not impose an undue hardship on the employer. For those applicants seeking a position within the State of Michigan, a disabled individual needing accommodation for employment must notify the employer in writing within 182 days after the need is known or should have been known. Michigan law provides that failure of a Michigan employee to properly notify the employer will preclude any claim that the employer failed to accommodate the disabled individual. However, this does not waive an individual’s right under the Americans with Disabilities Act of 1990, as amended, which sets no time limit for requesting an accommodation nor does it require such accommodation to be in writing.