Senior HubSpot & Clio Solutions Architect / CRM Automation Developer - Remote

The Role

An international law firm is looking for one highly capable technical specialist to take end-to-end ownership of its HubSpot and Clio ecosystem. This is not a conventional CRM administrator position. We need someone who can combine HubSpot architecture and administration, Clio, advanced automation, API integrations and hands-on development and who is comfortable independently solving technical problems from design through implementation.

What You Will Own

You will be responsible for:

• designing and administering our HubSpot CRM architecture;
• managing Sales, Marketing and Service processes;
• creating pipelines, custom objects, properties, workflows and advanced automations;
• administering and optimizing Clio Manage;
• designing the data relationship between HubSpot contacts/deals and Clio clients/matters;
• building and maintaining HubSpot ↔️ Clio integrations;
• integrating Microsoft 365/Outlook, telephony, websites, forms, payments and other business systems;
• using APIs, webhooks and middleware where native integrations are insufficient;
• writing custom code when required;
• managing data migration, deduplication, governance and quality;
• creating management dashboards and operational reporting;
• managing user permissions and access controls;
• documenting the system and troubleshooting technical problems independently.