Senior Manager, Operations Strategy (AI Enablement)

Attributes We Value: We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

Who you are: We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Deep operational domain knowledge, especially familiar with operational flows in risk operations, KYC/AML, fraud, or credit risk.
• Strong coding skills and hands-on experience with low-code/no-code platforms.
• Demonstrated experience in building, deploying, and optimizing AI/ML solutions in production environments.
• Excellent stakeholder management, communication, and project leadership skills.
• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science or a related field.

Preferred qualifications:

• 5+ years of experience in risk management, operations, or technology roles within fintech or financial services, with a proven track record of AI/ML solution delivery.
• Experience with building AI solutions in risk management. This job description is designed to attract high-caliber, technically skilled, and operationally savvy leaders who can bridge the gap between risk operations and AI-driven transformation, reflecting both Airwallex’s internal standards and best practices in leading fintechs.