Senior Manager, Operations Strategy

Attributes We Value: We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

Who you are: We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 10+ years of experience, including experience with top-tier strategy/management consulting firms and preferably with a fast-growing tech startup.
• Strong analytical and problem-solving skills are essential.
• Exceptional stakeholder management and influencing skills, especially with Product and Customer Success teams.
• Self-starter who can identify and prioritize opportunities to focus on.
• Excellent written and verbal communication and presentation skills.
• Bachelor’s degree or equivalent.

Preferred qualifications:

• Experience in technology, financial services, and/or a high-growth environment.
• Advanced proficiency with data analysis tools (e.g., SQL, Looker, Tableau).
• Experience working closely with product teams and influencing product development.
• Entrepreneurial mindset; thrives in ambiguity and fast-paced, dynamic environments.
• Success-oriented and holds yourself accountable for delivering key outcomes.