You'll bring strong data management skills, with a knack for turning complex requirements into clear, practical detail.
Designing new processes comes naturally to you, and so does getting people on board with the changes that follow.
You're a collaborative team player, known for seeing projects through from idea to completion.
Your technical aptitude extends to understanding platform capabilities such as apps, objects, formula fields, workflows and custom views.
Day-to-day Zendesk administration and configuration is familiar territory for you, ideally gained within a high-growth or startup environment. Having built a Zendesk instance from the ground up is a bonus.
A solid understanding of what a Customer Experience organisation needs, plus experience connecting tools through third-party integrations, will help you settle in quickly. Exposure to fintech or startup environments is a nice-to-have.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.