Senior Product Manager

EmpaticaEmpatica is a full-stack digital healthcare company and a pioneer in digital biomarker development and continuous patient monitoring driven by AI. Our platform consists of medical-grade smartwatches, software, and physiological and behavioral digital biomarkers. Together they enable the continuous remote monitoring of human health across a range of conditions, through clinical-quality digital measurements.

If you are looking to join a fast-paced growth environment and do meaningful work that can make a true impact in the world, then keep reading. 

About the roleAs a Senior Product Manager at Empatica, you will work with medical devices in a highly regulated industry; you will deal with users with medical conditions that are not the typical tech-savvy early adopters. If this was not challenging enough, the role demands a mix of technical knowledge, first principles thinking, and well-honed product judgment. We are a completely full-stack company: all of the hardware, software, data science, scientific research, logistics, and marketing is under our control. You'll need to think holistically to master complexity and push your prioritization skills to face the constraints of working in a high-speed startup. This role requires an outstanding communicator who is customer-centric, extremely organized and thrives on solving difficult problems in an uncertain environment. You will fill all the white space that a startup context provides, and will serve as the organizational glue. You'll do whatever it takes to make your product(s) and team successful, whether that means writing a QA plan or hunting down the root cause of a user’s frustration or making late night calls with customers. You will turn incomplete, conflicting, or ambiguous inputs into solid action plans.

You will be involved in:• Setting product strategy, prioritizing features, building consensus, and coordinating product schedules with design and engineering teammates to ship high-quality experiences. • Discussing technical implementation details with engineers and making trade-offs to strike a balance between meeting customer needs and meeting deadlines. • Communicating product plans, benefits, and results to all audiences - within teams, the company, our users, and the press. • Prototyping and testing new features/product ideas, as well as defining a go-to-market strategy. • Constantly analyzing feedback, whether from the Customer Happiness and Sales teams, or from analytics, beta programs, surveys, to gather user feedback and ideas for improvement. • Serving as the voice of the customer within your team and representing your team to stakeholders. • Building tracking plans and hypotheses to question product decisions and improve both business and user metrics. • Mentoring junior team members.