Senior Product Operations Manager

Date: Apr 27, 2026

Location: Quebec, Quebec, CA

Company: Bentley Systems

Career Mobility Policy:

Bentley strives to support colleagues’ development and provide opportunities for them to achieve their career aspirations in alignment with Bentley objectives and strategy. To foster colleague development while supporting cross functional collaboration and a one Bentley mindset, it's expected that you:

Complete twelve (12) months of employment in your current position and are in good standing with regards to performance in current role before applying for another role within Bentley.
Apply for open roles in the Career Opportunities page to be considered for a role.
Strongly consider notifying your current manager at the time you apply.
If selected for a role you applied for, you are expected to notify your current manager when an offer is extended, and before you accept the offer.
For more information, please see Bentley's Career Mobility Policy.

Politique de mobilité de carrière :

Bentley s’efforce de soutenir le développement de ses collaborateurs et de leur offrir des opportunités leur permettant d’atteindre leurs aspirations professionnelles, en alignement avec les objectifs et la stratégie de Bentley. Afin de favoriser le développement des collaborateurs tout en soutenant la collaboration interfonctionnelle et un esprit « One Bentley », il est attendu de vous que vous :

• Complétiez douze (12) mois d’emploi dans votre poste actuel et que vous soyez en règle en ce qui concerne votre performance dans votre rôle actuel avant de postuler à un autre poste au sein de Bentley.
• Postuliez aux postes ouverts via la page « Career Opportunities » afin d’être pris en considération pour un poste.
• Envisagiez fortement d’informer votre responsable actuel au moment de votre candidature.
• Si vous êtes sélectionné pour un poste auquel vous avez postulé, vous êtes tenu d’informer votre responsable actuel lorsqu’une offre vous est faite, et avant d’accepter cette offre.

Pour plus d’informations, veuillez consulter la politique de mobilité de carrière de Bentley.

Position Summary:

Reporting to the Bentley Open Applications Division COO, the Senior Product Operations Manager plays a pivotal role in enabling high‑performing, empowered product teams.  This role partners closely with division leaders, product managers, and development managers to shape and scale best‑practice ways of working across the product lifecycle.

This is a highly influential individual contributor role where you will combine hands‑on coaching with organizational-level impact.  You’ll help teams deliver meaningful value while also supporting the broader product organization to scale effectively through thoughtful processes, frameworks, and continuous improvement.

The ideal candidate is experienced in working with cross‑functional product teams, excels at coaching and facilitation, and is comfortable leading change in complex, evolving environments.

Responsibilities:

• Partner with cross‑functional product teams to identify opportunities to improve ways of working and support teams in implementing sustainable change.
• Surface actionable insights and recommendations from “on the ground” observations to leadership to drive organization-wide improvements.
• Design and implement lightweight frameworks, guidelines, and processes that improve effectiveness and efficiency (with a strong “minimum viable process” mindset).
• Scale empowered, agile ways of working across multiple teams by sharing insights, patterns, and best practices in impactful ways.
• Ensure teams are using product and delivery tooling effectively to promote transparency, alignment, and measurable business outcomes.
• Provide hands‑on coaching, training, and facilitation to product teams and leaders as needed.
• Support teams and leaders with OKR planning, decision-making, and outcome measurement.
• Champion a culture of continuous improvement and support the adoption of practices that enable learning and adaptability.

Qualifications:

• 5+ years of hands-on experience working with cross‑functional product teams.
• Background in product operations or similar roles; experience as a Product Manager, Engineer, or Designer is a strong plus.
• Comfort with product and delivery tooling (experience with Aha! and/or Azure DevOps is a bonus).
• Strong facilitation skills, including experience with conflict resolution, group dynamics, and working across diverse personality styles.
• Ability to observe team dynamics objectively and provide thoughtful, constructive, and sometimes challenging feedback.
• Proven experience driving cultural and behavioral change through agile mindsets and best‑practice adoption.
• Natural connector who can synthesize diverse inputs, align stakeholders, and help teams find a clear path forward.
• Excellent relationship-building skills with the ability to positively influence teams and senior stakeholders.
• Strong problem‑solving skills and the ability to thrive in fast‑paced, evolving environments.
• Familiarity with infrastructure engineering and SaaS product organizations is a plus.

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About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com 

Equal Opportunity Employer:

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

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À propos de Bentley Systems

Dans le monde entier, les professionnels des infrastructures s’appuient sur les logiciels de Bentley Systems pour les aider à concevoir, construire et exploiter des infrastructures meilleures et plus résilientes dans les domaines du transport, de l’eau, de l’énergie, des villes, et bien plus encore. Fondée en 1984 par des ingénieurs pour des ingénieurs, Bentley est le partenaire de choix des sociétés d’ingénierie et des exploitants-propriétaires à l’échelle mondiale, avec des logiciels couvrant les disciplines de l’ingénierie, les secteurs industriels et toutes les phases du cycle de vie des infrastructures. Grâce à nos solutions de jumeaux numériques, nous aidons les professionnels des infrastructures à exploiter la valeur de leurs données afin de transformer la réalisation des projets et la performance des actifs. www.bentley.com

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