Senior Program Manager, Trust & Safety

What You’ll Bring:

• 7–10 years of experience in program management, operations, or product execution in a fast-moving tech environment
• Experience in Trust & Safety, content moderation, risk management, or crisis response (3–4 years minimum)
• Proven ability to lead complex, multi-team initiatives from inception through delivery
• Strong communication skills and the ability to bridge technical and non-technical partners
• Experience identifying, vetting, and managing external vendors, partners, and safety experts
• Ability to break down ambiguous spaces into clear next steps and drive alignment
• Deep interest in Trust & Safety, responsible AI, and building safer products at scale

Nice to Have:

• Familiarity with AI safety concepts, annotation pipelines, or classifier development
• Comfort with SQL, dashboards, or data tools for measuring program impact
• Understanding of the AI entertainment space or Character.AI ecosystem