Senior Project Manager (Business Transformation)

About UsSpacetalk is on a mission to keep families safe and connected through smart technology. As we continue to scale and evolve our platform, we are investing in a number of high-impact strategic initiatives that will support our next phase of growth.   We are now looking for a Senior Project Manager (Business) to play a key role in delivering one of our most important transformation programs.

Why This Role MattersThis role will lead the business-facing delivery of a complex, cross-functional program spanning multiple teams including Product, Operations, Customer Experience, Commercial, and Marketing. You will be responsible for ensuring business readiness, alignment, and execution across all non-technical workstreams, working in close partnership with a Technical Project Manager and senior stakeholders across the organisation.   Role Scope• Lead business delivery across a large-scale strategic program • Coordinate multiple workstreams across commercial and operational teams • Ensure alignment between business priorities and program execution • Drive planning, governance, and successful delivery outcomes • Act as the bridge between business stakeholders and technical delivery

Contract Details• Duration: 6 months • Engagement: Full-time contract • Location: Sydney (hybrid) • Start: ASAP

  Key Accountabilities Business Program Leadership • Own delivery of all business-facing components of the program • Define scope, timelines, milestones, and interdependencies • Ensure delivery aligns to commercial and operational objectives

Stakeholder Engagement • Act as the central point of coordination across business teams • Partner with senior leaders across Product, CX, Operations, and Marketing • Manage expectations and ensure clear communication at all levels

Planning & Coordination • Develop and maintain detailed delivery plans across workstreams • Coordinate activities across internal teams and external partners • Ensure all business functions are aligned and progressing to plan

Business Readiness • Ensure operational readiness across customer experience, support, and internal teams • Drive development of communications, processes, and training where required • Prepare the organisation for key delivery milestones

Risk & Issue Management • Identify and manage risks impacting business delivery • Implement mitigation plans and escalate where required • Maintain visibility through structured reporting and tracking

Governance & Reporting • Lead program governance for business workstreams • Prepare updates for steering committees and executive stakeholders • Track delivery against milestones, KPIs, and outcomes