Service Access Nurse - Oncology Durham, NC

Work Arrangement: 

Requisition Number:  272249

Regular or Temporary:  Regular

Location: 

Durham, NC, US, 27710

Personnel Area:  DUKE HOSPITAL

Date:  Jul 13, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Occ Summary

Manage patient intake process (including patient triage and admissions) for non-critical transfer patients into Duke University Health System from referring hospitals, clinics, and physicians offices, ensuring appropriate level of care and financial screening.

Work Performed

Knowledge, Skills and Abilities

Excellent communication skills; written and verbal. Excellent customer service skills, including phone etiquette. Ability to establish good working relationships with associate departments. Working knowledge of ICD-9/CPT-4 coding.

Level Characteristics

Excellent communication skills; written and verbal. Excellent customer service skills, including phone etiquette. Ability to establish good working relationships with associate departments. Working knowledge of ICD-9/CPT-4 coding.

Minimum Qualifications

Education

BSN Required

Experience

3 years of nursing experience

Degrees, Licensures, Certifications

R.N. licensure and North Carolina State Licensure required.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

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Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.