Service Delivery Team Manager - Travel & Lifestyle | Riyadh

Elevate the art of luxury service. Lead a high-performing team delivering bespoke experiences to Arabia's most discerning clientele.Join us as our next Service Delivery Team Manager – Luxury Travel & Lifestyle Services We are seeking a strategic and hands-on leader to oversee the delivery of exceptional lifestyle services for our high-net-worth Arabic clientele. This role is ideal for a passionate service expert with a strong background in luxury hospitality, travel, and concierge services. What You’ll Do• Lead and develop a high-performing team to deliver premium lifestyle experiences to Arabic HNW members. • Ensure service excellence, proactively enhancing efficiency, quality, and member satisfaction. • Collaborate across global teams, aligning service delivery with business objectives and industry trends. • Resolve high-level escalations, ensuring swift, tailored solutions for our discerning clientele. • Drive continuous improvement, refining processes to exceed member expectations.