Service Desk Specialist

Responsibilities:

• Install and configure software and hardware (Windows, MacOS, Linux)
• Set up accounts and workstations
• Monitor performance and maintain office systems according to requirements
• Escalate cases if necessary
• Upgrade users systems with new releases and models
• Develop expertise to train staff on new technologies, be ready to answer questions
• Assist Infrastructure Admins in daily tasks
• Travel across our offices in the EU zone

Qualifications:

• Experience as a Junior System Administrator or Service Desk Specialist
• Solid knowledge of everything related user workstations
• Basic knowledge of data backup/recovery
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Fluency in written and spoken English and Russian

Nice to have:

• Experience with office server systems (Windows Server, AD, DNS, DFS) and MDM systems
• Experience with AWS

What we offer:

• Opportunity to shape the future of fintech solutions within a growing company
• A collaborative and supportive team environment
• English and Spanish language classes
• Continuous learning and development opportunities to enhance your skills and career growth

** This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.*