Career Opportunities: Service Manager - Culinary (Sous Chef - All Day Dining) (175679)

Requisition ID 175679 - Posted  - Sri Lanka - Shangri-La Hambantota - N/A - Contract

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Find Your Shangri-La in Shangri-La.

Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today. As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.

Shangri-La Hambantota is a luxury beachfront resort located on the southern coast of Sri Lanka, surrounded by breathtaking views of the Indian Ocean and lush tropical landscapes. The resort offers world-class accommodation, exceptional dining experiences, and extensive leisure facilities including a Golf Course, signature spa, multiple swimming pools, and spacious conference and event venues. The resort comprises 274 beautifully designed rooms and suites, offering guests a unique blend of relaxation and adventure.

At Shangri-La, hospitality from the heart defines who we are. We are seeking a passionate, innovative, and experienced Service Manager – Culinary (Sous Chef – All Day Dining) to join our Culinary team. In this role, you will support the Executive Chef in leading the All Day Dining kitchen, ensuring exceptional food quality, operational excellence, and outstanding guest experiences while maintaining the highest standards of food safety, hygiene, and team engagement.

In the Role, We Rely on You To

• Assist the Executive Chef in managing the daily operations of the All Day Dining kitchen, ensuring smooth and efficient service.
• Plan, organize, and supervise food preparation to ensure all dishes are prepared and presented in accordance with Shangri-La brand standards.
• Develop and implement seasonal menus, special promotions, and innovative culinary offerings in collaboration with the Executive Chef.
• Monitor food quality, portion control, inventory, and cost management to achieve departmental financial objectives.
• Ensure strict compliance with food safety, hygiene, HACCP, and sanitation standards at all times.
• Lead, coach, train, and motivate the culinary team to deliver exceptional performance while fostering a positive and collaborative working environment.
• Coordinate with other hotel departments to ensure seamless service delivery and an exceptional guest dining experience.
• Maintain high levels of colleague engagement, guest satisfaction, and continuous operational improvement.

We Are Looking For Someone Who Has

• Minimum 5 years' experience in a similar leadership role within a 5-star international hotel or luxury hospitality environment.
• Strong knowledge of international cuisine, buffet operations, à la carte service, menu planning, and kitchen management.
• Proven leadership, coaching, and team development skills.
• Strong communication, organizational, and interpersonal abilities.
• Excellent knowledge of food safety, HACCP, inventory management, and cost control.
• Passion for culinary excellence, creativity, innovation, and delivering memorable guest experiences.
• Ability to work under pressure while consistently delivering outstanding operational and business results.

Local package will be offered to the successful candidate.

If you are the right person, what are you waiting for? Click the Apply button now!

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