Service Manager
Apply NowCareer Opportunities: Service Manager - Grill 79 / 国贸79西餐厅经理 (174646)
Requisition ID 174646 - Posted - Mainland China - China World Summit Wing, Beijing - Food & Beverage - Permanent
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China World Summit Wing, Beijing
Shangri-La Hotels and Resort, an iconic flagship brand of the Shangri-La Group, currently operates over 80 deluxe hotels and resorts with a room inventory of over 35,000. For more information, visit www.shangri-la.com.
Perched above the heart of Beijing, China World Summit Wing, Beijing overlooks the grand cityscape. From level 64 onwards of the China World Tower, this sanctuary of luxury sits at the very hub of Beijing’s CBD, right above China World Shopping Mall and China World Trade Centre.
- Highest Hotel in Beijing(330 m).
- 278 rooms and suites of China World Summit Wing, Beijing are among the largest in the city. Each features floor-to-ceiling windows that open up to stunning views of Beijing.
- All a restaurant, a bar, a lounge, and three exclusive venues devoted to private dining offer you tantalizing dining choices.
- Conference Facilities featuring a 2,262 square metres Summit Ballroom, a 714 square metres China Ballroom, an Auditorium, plus a choice of 12 spacious function rooms with natural daylight for 10 to 300 people.
- Outdoor rooftop Pine Garden for special event.
On top of the world, you feel like you’ve finally arrived. That’s because you’re at China World Summit Wing, Beijing, Shangri-La, the pinnacle of achievement and luxury.
We are hiring Service Manager - Grill 79;
As a Service Manager - Grill 79, we rely on you to:
- Oversee daily restaurant operations to ensure smooth service from opening to closing.
- Manage the guest experience with personalized service for VIPs and special occasions.
- Maintain high standards of service, hygiene, and grooming in line with hotel and Forbes guidelines.
- Train and motivate the service team, providing regular sessions on menu knowledge and wine pairing.
- Drive revenue through upselling, wine sales, and private dining bookings.
- Manage P&L, controlling labor and operating costs.
- Be responsible for the online reputation of the restaurant.
We are looking for someone who:
- Minimum of 2 years’ experience in a similar position in a fine dining or a 5-star hotel environment.
- Strong passion for gastronomy and familiarity with culinary trends.
- Solid knowledge of wines, spirits, and mixology; WSET Level 2 is an advantage.
- Professional appearance and demeanor suited to a luxury environment.
- Fluent in written and spoken Chinese and English.
- Strong attention to detail and excellent guest‑engagement skills.
- Demonstrates consistent professional values and integrity.
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